How to Use the Family Sharing Feature

The Family Sharing function allows you to share your owned nights with family members or partners, up to the total number of nights you possess.

Invited members can book a house using the shared nights, just like the owner.

*In this article, the person sending the invitation is referred to as the "Owner," while the person receiving the invitation is referred to as the "Member."

Table of Contents

• For Owners: Sharing Nights
  • Eligible Participants
  • Rules for Sharing Nights
  • How to Invite Members
  • How to Cancel Sharing
  • Important Notes on Night Sharing
• For Members: Using Shared Nights
  • Eligible Participants
  • How to Accept an Invitation
  • Checking Available Nights & Booking Process
  • Important Usage Notes
• Payment Methods
  • Charges for Dining & On-Site Services
  • Cancellation Fees, Reciprocal Use Adjustments, and Self-Use Fees

For Owners: Sharing Nights

Eligible Participants

Owners can share their nights with:

• Immediate family members within the second degree of kinship and partners.
• If the owner is a corporation, employees and executives.
• If the owner is an association, its members.

Rules for Sharing Nights

• Selectable Nights: Can be set from 1 night up to the total owned nights.
• Validity Period: From April to March of the following year (auto-renews).
• Nights Deduction Timing: When a member makes a reservation.

*The number of nights not used by the members within the shared stay period will not affect the owner's available reservation nights.

How to Invite Members

1. Open MY HOUSE and select the house you want to share.
2. Tap the button at the bottom right and choose Family Sharing.
3. Follow the on-screen instructions to set the number of nights and whether reservations for high seasons are allowed.
4. Generate an invitation code and send it to your family or partner via your preferred method.

How to Cancel Sharing

1. Open MY HOUSE and select the house you want to stop sharing.
2. Tap the button at the bottom right and choose Family Sharing.
3. Select the member whose sharing you wish to cancel.
4. Follow the on-screen instructions to complete the cancellation.

Important Notes on Night Sharing

• Only the owner can share nights.
• Up to five members can be added per house.
• Once invited, the sharing continues until it is manually canceled.
• To change invitation details, you must first cancel the existing sharing and set it up again.

For Members: Using Shared Nights

Eligible Participants

Members can book NOT A HOTEL via the app using the shared nights.
Reservations can be made for self-use or reciprocal use.

How to Accept an Invitation

1. Open the message from the owner and tap "Accept Invitation Code" for NOT A HOTEL.
2. Review the details and follow the on-screen instructions to accept the invitation.

The displayed number of available nights reflects the maximum at that moment. Actual availability depends on the owner’s reservations.

Checking Available Nights & Booking Process

Members can check and use shared nights by:

1. Opening MY HOUSE and selecting the house.
2. Tapping Book at the bottom right and choosing either Own Use or NOT A HOTEL EXCHANGE.

Please check the calendar for available dates when making a reservation.

Important Usage Notes

• CLUB HOUSE cannot be used.
• Nights cannot be transferred to other members or gifted.
• Financial reports are not accessible to members.
• The Owner's Locker is unavailable for members.

Payment Methods

Charges for Dining & On-Site Services

• Any expenses for dining or on-site services, such as Tesla rentals, must be paid by the member.
• If the owner wishes to cover the cost, they can use the bill-splitting feature in the app.

Cancellation Fees, Reciprocal Use Adjustments, and Self-Use Fees

• Even if the reservation is made by a member, the associated fees will be deducted from the owner’s hotel revenue.