Article 1 (Scope of Application)
NOT A HOTEL Furusato Donation Accommodation Gift Voucher Terms of Use (hereinafter referred to as "these Terms") are for the handling of NOT A HOTEL Furusato Donation Accommodation Gift Vouchers (hereinafter referred to as "these Vouchers") issued by NOT A HOTEL MANAGEMENT Co., Ltd. (hereinafter referred to as "the Company"). Customers are required to fully understand the contents of these Terms and agree to them before using these Vouchers. Regarding the use of these Vouchers at NOT A HOTEL, matters not stated in these Terms shall be subject to the NOT A HOTEL Accommodation Agreement.
Article 2 (These Vouchers)
These Vouchers are prepaid payment instruments (as defined in Article 3, Paragraph 1, Items 1 and 2 of the Act on Settlement of Funds) that the Company issues in exchange for the amount specified on the ordering site and in emails (referred to as "these Vouchers" on the ordering site and in emails).
Article 3 (Scope of Use and Target Facilities)
These Vouchers can be used for payment of accommodation charges or other services at facilities eligible for NOT A HOTEL. The eligible facilities shall be the accommodations specified on the ordering site and in emails.
Article 4 (Issuance of These Vouchers)
These Vouchers can be purchased on various websites contracted by municipalities where the eligible facilities are located. After the purchase, the purchaser will be notified at the email address specified on the application screen of the various websites.
Article 5 (Use of These Vouchers)
Customers can use these Vouchers for payment of accommodation charges or dining fees at eligible facilities as specified in Article 3. Prior application by email reservation through NOT A HOTEL customer support is required for use. If these Vouchers are presented without prior application, they cannot be used for payment, so please be aware of this. These Vouchers cannot be used for payment in the case of reservations made through other accommodation reservation sites or travel agencies.
Article 6 (Refunds and Other Matters regarding These Vouchers)
Customers cannot request refunds or convert these Vouchers into cash. Even if the accommodation charges are less than the face value of these Vouchers, the difference cannot be refunded in cash or otherwise. However, if the Company completely discontinues the handling of these Vouchers due to changes in economic conditions, revisions to laws and regulations, or other circumstances at the discretion of the Company, the Company will refund the amount equivalent to the face value of these Vouchers to customers in accordance with the provisions of the laws and regulations.
Article 7 (Validity Period)
The validity period of these Vouchers is 6 months or 3 years from the date of issue, depending on the content of these Vouchers. Please note that these Vouchers will become invalid and cannot be used after the expiration of the validity period. In this case, the amount equivalent to the face value of these Vouchers will not be refunded. The validity period is mentioned in the email.
Article 8 (Suspension or Interruption of Use)
The Company may suspend or interrupt the use of these Vouchers without prior notice if it deems it necessary to do so.
Article 9 (Amendment, Abolition, etc. of These Terms)
These Terms and the range of eligible facilities that can be used may be changed or abolished due to changes in economic conditions, revisions to laws and regulations, or other circumstances at the discretion of the Company. In addition, to implement such changes or abolitions, the use of all or part of these Vouchers may be suspended. When these Terms are amended or abolished, notice will be given by posting on various websites contracted by municipalities where the eligible facilities are located.
Article 10 (Prohibition of Resale, etc.)
Selling or reselling these Vouchers on internet buying/selling/reselling sites or auction sites, or selling them to secondhand dealers dealing with coupons (referred to as coupon shops) is prohibited.
Article 11 (Contact System for Complaints and Other Matters regarding the Use of These Vouchers)
We will handle complaints related to the use of these Vouchers at the customer consultation desk below.
[Customer Consultation Desk for These Vouchers]
NOT A HOTEL Customer Support: cs-nah@notahotel.com
Article 12 (Jurisdiction)
If a lawsuit becomes necessary regarding transactions based on these Terms, the Tokyo District Court shall be the exclusive agreed jurisdiction court for the first instance. Issuer: NOT A HOTEL MANAGEMENT Co., Ltd.
[Customer Consultation Desk for These Vouchers]
NOT A HOTEL Customer Support: cs-nah@notahotel.com