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I want to leave my luggage before check-in and after check-out.

ゲスト予約:Guest Reservations 外部サイト予約(一休.com/Expedia等):Booking site reservations(Ikyu.com Expedia and more) オーナー予約:Owner Reservations ギフト予約:Gift Reservations THE KEY予約:THE KEY Reservations DAO利用:DAOReservations

Local staff will take care of it. We cannot take care of valuables or food for safety management reasons.
From 3 days before the check-in date,we are keeping your luggage for you.

Please contact the operator for details.

Chat

  1. Select concierge from the app.
  2. Select the reservation during your stay that you want to inquire about your luggage.
  3. The chat screen will be displayed. Please inquire about your luggage.
The content of the Help Center, various terms and conditions, and policies are provided in both English and Japanese. However, in the event of any inconsistencies, the interpretation in Japanese prevails in all respects.
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