To stay at NOT A HOTEL, you will need to use the app or the website, so please ensure you have your smartphone with you during your stay.
Before your visit, please select and review any items of interest from the table of contents below.
Table of Contents
Access
For directions to each place, how to verify locations, and arranging taxis, please refer to the following articles:
- How to get to NOT A HOTEL ASAKUSA
- Checking locations of each place
-
Arranging a taxi from NOT A HOTEL
Check-in and Check-out
Check-in is at 5 PM, and check-out is at 11 PM.
As this facility is not a smart home, our service staff will unlock the entrance for you. Please contact us via chat upon your arrival.
To check out, select the reservation card you wish to check out from within the app's key feature and follow the prompts. Payment instructions for your stay will be provided in the app after the final bill is settled.
Additional Useful Links:
- Early Check-in or Late Check-out
- How to share keys
- Check-in and Check-out procedures
- Payment methods for stay
Facilities
Appliances
As amenities vary by house, please follow these steps to check the appliance information via the app:
- From the app, select the house you want to know the amenities for.
- Check the details of the selected house and review the appliance information under AMENITIES.
Using the House's Convenience Store
An unmanned convenience store is available within the house, stocked with daily necessities and light meals, including drinks and wine.
Convenience Store Menu
ASAKUSA
No need for immediate payment. The cost will be combined with other expenses and settled after check-out.
Additionally, coffee beans, tea, and openers are provided for your free use.
Additional Useful Links:
Dining
Dinner options and prices can be customized based on the number of people and budget. Please notify us of your preferences via the concierge chat feature.
Reservation Deadline
Reservations must be made by 5 days in advance.
Additional Useful Links:
Paid Options
Early Check-in
Subject to availability, the following rates apply:
- 12,100 yen per hour (tax and service charge included) If you have any requests, please contact us via the concierge chat feature.
Children
Children's Cutlery
Based on the ages of the children provided at the time of reservation, appropriate cutlery will be prepared in the house. Availability is limited, so we may not be able to accommodate all requests.
Children's Meals
NOT A HOTEL offers a children's menu. When adding breakfast or dinner through the app, meals for children aged 7-12 will be automatically included. The number of meals can be adjusted.
For pricing details, please check: https://app.notahotel.com/about-meals
For meals for children under six, which cannot be ordered through the app, please request via the concierge chat feature after booking.
Notes:
- Guests aged 13 and older are charged adult rates.
- Baby food is not provided.
Additional Useful Links:
- Information on age restrictions for children
- Adding children's meals
- Disposal of diapers
- Availability of baby food
- Requesting a babysitter
Frequently Asked Questions
For additional commonly asked questions, please refer to the helpful links provided below. These can assist you in planning your itinerary.