Accommodation reservation/cancellation.
- I would like to inquire about international mutual utilization.
- I want to know how to use overseas reciprocal services.
- How do I book my stay.
- High Season Use
- I would like to know the reservation procedure for the number of nights gifted by the owner.
- Partner hotel cancellation policy
- I want to stay with more people than the standard number of guests.
- I would like to know how to use NOT A HOTEL EXCLUSIVE.
- I would like to know the number of houses that a owner can book on the same day (NOT for hotel owners).
- I want to use Surf and Garden as connecting rooms.
- I want to know about self-service.
- I want to make a reservation for accommodation.
- I want to add a guest.
- I want to make a reservation for reciprocal use (NOT FOR HOTEL OWNERS).
- I would like to know the maximum occupancy of the room.
- I would like to make a reservation for co-sleeping with a child (without bedding).
- I want to make a hotel reservation by phone.
- I want to stay on a standard season day after the high season. (For NOT A HOTEL owners)
- I want to book multiple houses on the same day.
- I want to use mutual collaboration as a gift. (NOT for hotel owners)
- I want to change my accommodation reservation (extend or shorten my stay).
- I would like to know about the case where a person who received a gift does not pay for the optional charges used during their stay.
- I want to change the date to another day because I can't come on the scheduled date.
- I want to gift accommodation to my friends and acquaintances.
- I want to cancel my reservation.
- I want to cancel the reservation I made as a gift.
- Cancellation policy
- I want to know the cancellation fee.
- I want to know if people who have not installed the app can make a reservation.